Terms & Conditions
Welcome to CARVE FOR US ! These Terms & Conditions outline the rules and guidelines for purchasing from our website. By placing an order, you agree to the terms below.
1. About Us
We create handmade and personalized wooden pieces made to your specific requests. Each product is unique and may have slight variations in color, grain, or size — these are natural characteristics of wood, not defects.
2. Orders & Personalization
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Orders are confirmed once full payment is received.
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Please ensure all personalization details (spelling, dates, designs) are correct before placing your order.
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Once production begins, changes or cancellations are not possible.
3. Prices & Payments
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All prices are listed in euro and include applicable taxes.
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Payment is required in full at the time of order.
4. Delivery
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We ship worldwide using trusted delivery partners.
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Estimated delivery times will be provided at checkout, but delays may occur due to postal services or customs.
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Customers are responsible for providing accurate delivery information.
5. Returns & Refunds
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Due to the personalized nature of our products, we cannot accept returns for change of mind or incorrect personalization provided by the customer.
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If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos.
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For full details, see our Return & Refund Policy
6. Intellectual Property
All designs, photographs, and content on our website are the property of CARVE FOR US and may not be copied, used, or reproduced without our permission.
7. Liability
We are not responsible for delays or losses caused by couriers, customs, or circumstances beyond our control. Our liability is limited to the value of the item purchased.
8. Governing Law
These Terms & Conditions are governed by the laws of Italy and the European Union.
9. Contact Us
For any questions, please contact us at: